← Back to homeRemoSignContact us

Found a mistake after sending?

What to do depends on what went wrong:

  • A wrong email address, name or phone number: in My Documents, choose Resend on the document (or in its ⋮ menu), correct the details and choose Save & resend. The previous link stops working.
  • A mistake in the document itself, or a missing field: a sent document cannot be changed, but you can cancel it: in My Documents, choose Cancel document on the document (or in its ⋮ menu). The signing links stop working and everyone who was invited gets a short email. Then send the corrected document as a new one.
  • A missing signer: signers cannot be added to a document that was already sent. Send a new document with everyone included.

Tip: If you send similar documents often, save the corrected one as a template, so the next one is right from the start.

Back to all guides

Terms of Service · Privacy Policy · Legal Disclaimer · Accessibility Statement · Contact us