Terms of Service

RemoSign · Effective September 17, 2026

By creating an account, accessing, or using RemoSign (the "Service") at remosign.com, you agree to these Terms, our Privacy Policy, and our Disclaimer. If you do not agree, do not use the Service.

1. Eligibility & acceptance

You must be at least 18 and able to form a binding contract. By checking the acceptance box at registration (or by using the Service) you accept these Terms, and your acceptance is recorded with a timestamp and version.

2. What RemoSign is, and is not

RemoSign is a self-service software tool for preparing, sending, and electronically signing documents and recording the signing process. RemoSign is not a law firm, does not provide legal advice, and no attorney-client relationship is created. Any templates or sample text are provided for convenience only and are not legal advice. You are solely responsible for the content, legality, and suitability of your documents and for obtaining independent legal advice.

3. Electronic signatures, no guarantee of validity

The legal validity, admissibility, and enforceability of an electronic signature or signed document depend on the laws of the applicable jurisdiction and on your correct use of the Service, and vary by country and document type. We make no representation or warranty that any signature or document is legally valid, binding, or enforceable.
We do not verify the real-world identity of signers beyond an email-matched account. You are responsible for confirming signer identity and authority.
The audit trail and records are provided "as is" as a convenience; you are responsible for determining whether they meet the evidentiary requirements of your jurisdiction.
Certain documents may be excluded from electronic signing by law; compliance is your responsibility.
Simple electronic signatures only. The Service produces simple electronic signatures. It does not produce advanced or qualified electronic signatures, does not apply a cryptographic seal or certificate to your documents, and does not attach a trusted timestamp.
Delivery is not guaranteed. Email is handled by third parties. We do not guarantee that any invitation, reminder, or signed copy is delivered, is delivered on time, or is read.
No availability commitment. The Service carries no uptime guarantee and no service level agreement.
Not an archive. Documents are deleted under our retention policy. Keep your own copies; we are not a system of record and give no long-term storage guarantee.

4. Your account & responsibilities

Provide accurate information, keep your credentials secure, and remain responsible for all activity under your account and for the recipients/signers you invite, including a lawful basis to process their personal data.

5. Acceptable use

You must not use the Service to create, send, or sign any unlawful, fraudulent, forged, deceptive, or infringing document; to impersonate anyone or misrepresent authority to sign; to upload malware; to violate any law or third-party right; or to disrupt, reverse-engineer, scrape, or gain unauthorised access to the Service. We may suspend or terminate accounts that violate this section.

6. Your content

You retain ownership of the documents and data you upload ("Your Content") and grant us a limited licence to host, process, transmit, and display it solely to provide the Service. You represent that you have all rights and consents necessary for Your Content.

7. Subscriptions, billing, renewal & refunds

Invite friends. An account may earn free months of a paid plan by inviting new customers. Months are credited only after the invited account has actually paid for the qualifying period, are never paid out in money, and cannot be transferred or sold. If your plan is active when you earn them, the months are stored and start automatically when it ends. Inviting yourself, or opening accounts for people who did not ask for them, does not qualify. If the invited payment is refunded or charged back, we withdraw months that have not been used yet. We may change or end the programme at any time.
Free trial. New accounts may receive a free trial of a paid plan after confirming their email address. No payment method is required and nothing is charged. One trial per email address. When the trial ends, the account moves to the Free plan automatically: your documents are not deleted, but the Free plan limits and the standard retention policy then apply. We may change or withdraw the trial offer at any time.
Paid plans are sold and processed by our payment provider acting as Merchant of Record; their checkout terms also apply.
Subscriptions renew automatically (monthly or annual) until cancelled. You may cancel anytime via the customer portal; cancellation stops future renewals and access continues until the end of the paid period.
RemoSign is sold as a digital service. Fees are non-refundable, except that we may, at our discretion or where required by law, refund a subscription payment. No partial/pro-rated refund is given for the remaining period. Mandatory consumer rights in your country of residence are not affected.
Prices and features may change with notice; changes apply to the next renewal.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SERVICE OR ANY SIGNATURE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR LEGALLY VALID. YOU USE THE SERVICE AT YOUR OWN RISK.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RemoSign will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, goodwill, or business. Our total aggregate liability for all claims will not exceed the greater of (a) the amounts you paid us in the 12 months before the claim, or (b) USD 100. Where such limits are not permitted, they apply to the fullest extent allowed.

10. Indemnification

You will defend, indemnify, and hold harmless RemoSign from any claims, damages, liabilities, and costs (including reasonable legal fees) arising from your documents or content, your use of the Service, your violation of these Terms or any law, or any dispute between you and a signer or third party.

11. Data protection

See our Privacy Policy. For documents you process through the Service, you are the data controller and we act as your processor; business customers may request a Data Processing Agreement at info@remosign.com.

12. Suspension & termination

We may suspend or terminate the Service or your account, with or without notice, for any violation of these Terms or to comply with law. Provisions that should survive termination (ownership, disclaimers, liability, indemnity, governing law) survive.

13. Changes

We may modify the Service or these Terms. Material changes will be posted with an updated effective date; continued use after changes means acceptance.

14. Governing law & disputes

These Terms are governed by the laws of the State of Israel. Before any formal action, contact info@remosign.com to resolve disputes informally. Unresolved disputes are subject to the exclusive jurisdiction of the competent courts of Herzliya, Israel, and you consent to that venue. To the extent permitted by law, you waive participation in any class action. Mandatory consumer-protection rights in your country are not affected.

15. General

Force majeure applies; if any provision is unenforceable the rest remains in effect; these Terms with the Privacy Policy and Disclaimer are the entire agreement; we may assign these Terms, you may not without our consent.

Languages, and where the Service is operated

The Service is operated from Israel and delivered over the internet. We have no branch, subsidiary, or representative office in any other country.

We offer the interface in several languages so that the people who use it can read it comfortably, wherever they live. Offering a language is not a statement that we target the country most associated with it. Several of these languages are spoken by large communities far outside that country, and they are offered for those readers as much as for anyone else. We publish no country-specific domain, telephone number, or payment method for them.

Prices are charged in US dollars. Where a price is displayed in another currency, that figure is an approximate conversion shown for convenience only, and the amount actually charged is in US dollars.

You are responsible for determining whether your use of the Service is permitted under the law that applies to you, and for complying with it. Where local law prohibits or restricts a service of this kind, do not use it.

Nothing in this section affects any mandatory consumer-protection right you have under the law of your country of residence.

Language

These Terms are written in English, and the English version is the authoritative one. Versions in other languages are provided for your convenience only; if a translation and the English version differ, the English version prevails. This does not apply where the law of your country of residence gives the translation precedence, or where mandatory consumer rules provide otherwise.

Contact

General & legal: info@remosign.com · Support: support@remosign.com