- Cannot find the email: ask them to check Spam or Junk, resend the invitation, or send the link by WhatsApp.
- "This link has been replaced": a newer invitation was sent. They should open the most recent email.
- "Invalid or expired link": the link is too old. Resend the invitation from My Documents.
- "Signature already submitted": they have already signed. If changes are needed, contact them and send a new document.
- "Too many attempts": too many wrong links were opened from their network. Waiting a few minutes clears it.
- "Wrong account": they are signed in to RemoSign with a different email address. They can sign out and continue.