- RemoSign will not let you send: every signer needs at least one full signature or initials field. Pick each signer in the Signer menu and check their fields.
- A message says you reached a limit: your plan sets how many documents you can send each month, and how many signers and parties one document can have. Remove a signer or a party, or upgrade your plan.
- A text box will not resize: text takes its size from the font size. Double click it and change the size.
- The numbering buttons are greyed out: numbering works through templates, so save the document as a template first.
- The document opens slowly: it is probably a large scan. Compress the PDF and upload it again.
- An email from us did not arrive: look in Spam or Junk, and add our address to your contacts. A completed document can always be downloaded from My Documents for as long as it is kept.